- Description
- REFUND
Free size till 5XL
RETURN / EXCHANGE
Customer can exchange the order within 7 days from the date of delivery.
Keeping the strict hygiene standards of our products, we do not accept returns / replacement on several product categories like mask, boxers and shorts. Stationary products like stickers are also a part of no return / no exchange products.
We reserve the right not to accept return of products which
(i) we believe are being returned after use, washed or soiled or
(ii) are damaged (except where the return is on account of damaged goods having been delivered to you).
We will not arrange the reverse pickup of products, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at customersupport@vaire.in and we will get back to you, Once confirmed by the Customer Experience Team.
Once confirmed by our customer experience team will arrange the reverse pickup Product/s within 7 days of receiving the request.
Please ensure while returning the product the packaging is intact the way it was delivered.
As we do not have our own delivery service we rely on delivery partners like DTDC, Delhivery, eKart, etc
In case of an exchange; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for one way charge i.e ₹100.
We will not be able to gift wrap any replacements you have asked for.
If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
Process:
You can contact us on customersupport@vaire.in Team will get back to you and may ask you for some information.
In case of return VAIRE will isse you a coupon code of the refund amount and the coupon will be initiated in your name by 7 working days from the date of your order is returned subject to passing the quality check. Gift wrapping charges will not be added in the coupon amount if goods are returned. VAIRE may refuse a return request if we find evidence of fraud, refund abuse or other manipulative behaviour that entitles. Note if you want to go for exchange of the product you need to pay rs 100/-